Question 1

How can I write a review using the app?

Accepted Answer

Simply scan the shop QR code using the Bonfire app and pay for your meal. A review template will be created for you after successful payment. You can choose to review it now or later. If you decide to review later, you can find it by hitting the “+” button and tapping “Pending Reviews”.

Question 2

How can I upload photos and videos to my review?

Accepted Answer

While writing a review in the app, there’s an option to add media. Tap the ‘Add Photos’ button and choose pictures or videos from your device to upload.

Question 3

How can I find shops near me?

Accepted Answer

Navigate to “Search”, and use the “Near Me” button in our app. It uses your device’s location services to find and suggest shops in your current area.

Question 4

I can't find a specific shop in the app. What should I do?

Accepted Answer

Try using the search function and make sure the shop's name is spelled correctly. If the shop still doesn’t appear, it may not be our partner yet.

Question 5

How can I list my shop on the app?

Accepted Answer

To sign up your shop on Bonfire, simply visit https://bonfireadme.com/merchants/ and submit the Application Form to us. This will start the process, and we will contact you shortly after!

Question 6

How can my food & beverage business benefit from joining?

Accepted Answer

Bonfire is a social review platform where your customers can share their reviews with their friends! These reviews include photos, videos, detailed category scores, positive comments shared publicly to all Bonfire users, as well as remarks for improvement that are shared privately only to you! We also provide you with business analytics to help you understand your business better so that you can make smart business decisions.

Question 7

Can I advertise my business on the platform?

Accepted Answer

We believe in passive and honest advertising by your customers’ reviews, instead of traditional paid advertising. Your customers will leave detailed reviews for your business and share them with their friends.